Senior Service Designer – Public Sector London (Hybrid) Salary: Up to £75,000

Clearance: Must currently hold or have previously held SC clearance

The Opportunity

A leading design consultancy is looking for a Senior Service Designer to join their multidisciplinary team, focused on delivering impactful, human-centred services for the UK public sector. This is a chance to work on meaningful projects that improve systems and services while helping to grow a forward-thinking design practice.

What You’ll Do

Lead service design activities across discovery, alpha, beta, and live phases Conduct user research and map service journeys, ecosystems, and processes Facilitate co-creation workshops and stakeholder engagement sessions Prototype service components and test with users to validate concepts Translate insights into actionable recommendations and service improvements Support internal capability building and mentor junior designers

What You’ll Bring

5+ years of experience in service design or a closely related discipline A strong portfolio demonstrating end-to-end service design w...