Role: Senior Business Analyst Location: Birmingham (Flexible Hybrid - 2 Days In-Office Weekly) Salary: £45,000 - £56,000 Contract: Fixed-Term (12-Months) Network IT are supporting a major transformation programme within a Higher Education environment, focused on aligning IT Services with strategic objectives and delivering innovative business analysis solutions. We’re seeking a Senior Business Analyst to provide expert analysis and drive improvements across complex organisational processes. Role Overview and Responsibilities

Building strong, strategic relationships across departments and managing stakeholder expectations. Leading workshops and visioning sessions to support strategic thinking and IT alignment. Analysing and documenting As-Is processes and designing To-Be processes to enable effective change. Applying best-practice business analysis techniques, including requirements elicitation, stakeholder mapping, and options appraisal. Supporting organisational readiness for change and ensuring benefits realisation. Promoting innovation by identifying new opportunities, methods, and technologies. Maintaining high standards of communication and collaboration across all levels of the organisation.

Essential Skills and Experience

Proven experience in business analysis within complex organisations, ideally Higher Education. Strong knowledge of business analysis methodologies, tools, and techniques. Ability to manage multiple projects and priorities effectively. Excellent communication and stakeholder engagement skills. Experience with process improvement, organisational change, and benefits realisation. Familiarity with delivery approaches such as Waterfall and Agile. Degree and/or professional qualification in Business Analysis or equivalent experience.

Desirable Skills

Exposure to user experience analysis and modelling techniques. Understanding of financial, cultural, and technological factors influencing change. Ability to champion a Business Analysis Centre of Excellence.

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