This is a superb opportunity working for a worldwide business and a market leader in their sector!

CORE TASKS INCLUDE:

Management and Strategy

* Manage and develop the spare parts team, ensuring performance and development

* Alignment with business strategy and work on initiatives

Quoting & Customer Service

* Oversee the preparation of accurate and timely spare parts quotations for UK/IE customers via the ERP system

* Ensure team provides exceptional customer support

* Maintain & build strong relationships with our customers and suppliers to ensure satisfaction

Order Fulfilment

* Oversee order processing of spare part and service-related orders, to meet SLAs for customers and internal teams via the ERP system

* Coordinate with EU head office to ensure supply and availability of parts for UK/IE customer demand

Inventory Management & Logistics

* Manage inventory performance and implement strategies to reduce obsolescence and cost optimization of parts

* Compliance with customs regulations and documentation management

* Processing of customer returns & repairs

* Manage MRP process for stock replenishment, including forecasting

Performance & Financial management

* Set clear objectives, KPIs, and performance standards for the team

* Reporting of parts sales/orders performance data

CANDIDATE PROFILE

Experience

* 5+ years in parts management or related supply chain role

* Experience in team and performance management

* Experience in quoting and customer service within a technical or industrial environment preferable

Skills

* Leadership and team management skills, with experience leading and developing a team

* Excellent communication skills with a customer-centric approach to work

* Excellent analytical and problem-solving skills

* Strong knowledge of supply chain, inventory management, and logistics

* Proficiency in ERP systems (e.g., SAP, Oracle, or similar)

* Good knowledge of Customs, regulations & compliance

Education

* University degree in Supply chain, Logistics or Business or equivalent qualification is desirable