This is a superb opportunity working for a worldwide business and a market leader in their sector!

CORE TASKS INCLUDE:

Management and Strategy

* Manage and develop the spare parts team, ensuring performance and development

* Alignment with business strategy and work on initiatives

Quoting & Customer Service

* Oversee the preparation of accurate and timely spare parts quotations for UK/IE customers via the ERP system

* Ensure team provides exceptional customer support

* Maintain & build strong relationships with our customers and suppliers to ensure satisfaction

Order Fulfilment

* Oversee order processing of spare part and service-related orders, to meet SLAs for customers and internal teams via the ERP system

* Coordinate with EU head office to ensure supply and availability of parts for UK/IE customer demand

Inventory Management & Logistics

* Manage inventory performance and implement strategies to reduce obsolescence and cost optimization of parts

* Compliance with customs regulations and documentation management

* Processing of customer returns & repairs

* Manage MRP process for stock replenishment, including forecasting

Performance & Financial management

* Set clear objectives, KPIs, and performance standards for the team

* Reporting of parts sales/orders performance data

CANDIDATE PROFILE

Experience

* 5+ years in parts management or related supply chai...