Spare Parts Manager
3 Days Old
CORE TASKS INCLUDE:
Management and Strategy
* Manage and develop the spare parts team, ensuring performance and development
* Alignment with business strategy and work on initiatives
Quoting & Customer Service
* Oversee the preparation of accurate and timely spare parts quotations for UK/IE customers via the ERP system
* Ensure team provides exceptional customer support
* Maintain & build strong relationships with our customers and suppliers to ensure satisfaction
Order Fulfilment
* Oversee order processing of spare part and service-related orders, to meet SLAs for customers and internal teams via the ERP system
* Coordinate with EU head office to ensure supply and availability of parts for UK/IE customer demand
Inventory Management & Logistics
* Manage inventory performance and implement strategies to reduce obsolescence and cost optimization of parts
* Compliance with customs regulations and documentation management
* Processing of customer returns & repairs
* Manage MRP process for stock replenishment, including forecasting
Performance & Financial management
* Set clear objectives, KPIs, and performance standards for the team
* Reporting of parts sales/orders performance data
CANDIDATE PROFILE
Experience
* 5+ years in parts management or related supply chain role
* Experience in team and performance management
* Experience in quoting and customer service within a technical or industrial environment preferable
Skills
* Leadership and team management skills, with experience leading and developing a team
* Excellent communication skills with a customer-centric approach to work
* Excellent analytical and problem-solving skills
* Strong knowledge of supply chain, inventory management, and logistics
* Proficiency in ERP systems (e.g., SAP, Oracle, or similar)
* Good knowledge of Customs, regulations & compliance
Education
* University degree in Supply chain, Logistics or Business or equivalent qualification is desirable
- Location:
- Coventry
- Salary:
- £55,000 - £60,000 /annum
- Job Type:
- FullTime
- Category:
- Engineering
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