Senior Leasehold & Homeownership Officer

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A place to create moments that matter
Location: East, Hybrid with travel Salary: £44,736 per annum Contract: Permanent, 35 hours per week, MondayFriday
Thousands of families rely on us for a safe, affordable home and as the housing crisis deepens, our work matters more than ever. Our belief that everyone deserves a place to call home drives everything we do. Together, we champion our customers, support them, and drive positive change.
About the role
As a Senior Leasehold & Homeownership Officer, youll bring specialist knowledge to the team and act as the escalation point for complex or high-risk cases. Youll advise on lease interpretation, service charges, income, property management, and ASB, ensuring clear and accurate responses for customers.
Youll coach and support colleagues, helping them handle challenging queries confidently. Your expertise will help deliver one seamless service across mixed-tenure sites.
Part of something bigger
Youll support your team while also contributing to a national network of leasehold and homeownership professionals. Youll share best practice, support organisation-wide initiatives, and help improve standards across Accent.
Visibility is important in this role youll spend time on mixed-tenure sites, carrying out inspections, engaging with residents, ...
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Location:
Peterborough
Salary:
£40,000
Job Type:
FullTime
Category:
Real Estate

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