PA (Committee Support And PA To Director)

New Yesterday

Our public sector client are looking for a PA (Committee Support and PA to Director) to join them. Location: Glenfield Job Purpose Provide proactive, high-level executive support to the Director, managing their diary, communications, and priorities. Act as a key coordination point across a large, complex department with a £350m budget covering adult social care, community services, adult learning, cultural services, and the records office. Key Responsibilities
Diary & Inbox Management: Proactively manage a complex diary and high-volume inbox, ensuring priorities are met and actions progressed. Gatekeeping & Coordination: Act as first point of contact, redirecting issues appropriately and coordinating with senior managers and their PAs. Stakeholder Liaison: Arrange meetings and liaise with internal leaders, external partners, providers, and elected councillors (including lead members). Complaints & Case Tracking: Monitor complaints, queries and escalations, ensuring timely follow-up and resolution while maintaining oversight of key risks and pressures. Line Management: Manage two PAs supporting Assistant Directors ensuring consistency, performance and effective workload distribution. Governance Support: Prepare and coordinate committee reports in line with formal approval processes (subject to potential future change). Confidentiality & Compliance: Handle sensitive information appropriately and comply with GDPR and organisational standards.
Working Arrangements Primarily office-based, with limited flexibility for occasional remote working. Person Specification Essential
Experience supporting senior executives in complex organisations Strong diary and email management skills Excellent communication and stakeholder management Ability to handle confidential information with discretion Strong organisational skills and ability to manage competing priorities Experience of line management or team coordination
Desirable
Experience in local government, health or public sector Knowledge of governance/committee processes Experience handling complaints or casework
Key Competencies
Proactive Organised Resilient Detail-oriented Strong judgement Leadership Coordination skills
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Location:
Glenfield
Job Type:
FullTime

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