Operations and Compliance Manager

1 Days Old

Our client is a family-run, boutique care provider exclusively focused on delivering high-quality care for private elderly residents. Quality is at the heart of everything they do, with a strong emphasis on creating a supportive, family-oriented environment for both residents and staff. The organisation is committed to staff development, offering genuine opportunities for growth and progression.
Key Responsibilities
Oversee the day-to-day running of two residential homes and a domiciliary care service, ensuring care is well-organised, consistent, person-centred, and delivered to a high standard Ensure full compliance with CQC and regulatory standards, oversee audits, and lead on inspection preparation and action plans Support and supervise Registered Managers, driving accountability, performance, and continuous improvement Monitor recruitment, retention, rotas, training compliance, and agency usage, ensuring a stable and effective workforce Track and analyse KPIs including occupancy, incidents, complaints, safeguarding, and staffing, proactively driving improvements Manage budgets and financial performance, ensuring services remain commercially viable while maintaining quality Embed organisational values and promote a positive, supportive, and high-performing culture across services Manage complex issues such as safeguarding concerns, complaints, staffing challenges, and regulatory risks Lead operational improvements, including syste...
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Location:
Bromley Town
Salary:
£56,371 /annum
Job Type:
FullTime
Category:
Admin, Office, Secretarial & PA

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