Portfolio are pleased to exclusively represent our client in their search for a Key Account Manager. Working for a global software company, this opportunity offers excellent progression and development for an experienced Account Manager. As a Key Account Manager you will look after your book of high value clients from onboarding and throughout their whole lifecycle including proactive quarterly and annual check ins, being a point of contact, refresher training and demonstrations of the software. We are looking for someone with amazing customer service and experience of account management, building rapport with clients and contributing to retentions targets. If you have the right experience and are looking for a new challenge, please apply today!

Day-to-day responsibilities include but are not limited to the below:

Manage multiple high-value accounts autonomously, demonstrating accountability, initiative and strong organizational discipline Take ownership of the implementation and on-going account management of our key and high value client base Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account and conduct on site visits when applicable Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce Po...