We are hiring for a Head of Learning & Development (L&D) on a 12 month Fixed Term Contract basis, to cover maternity leave.

As the Head of L&D you will be responsible for the development and implementation of c2c's Learning, Development and Training strategy in line with the HR strategy, budget and franchise commitments as well as annual business plans, KPIs and annual activity plans.

This role plays a critical part in enhancing the skills, knowledge, and competencies of our employees, ensuring they are equipped to deliver exceptional service to our passengers.

The Head of Learning and Development will also oversee colleague engagement and retention by leading career development, succession planning, talent management, management and leadership development and professional development initiatives (amongst others) that help to make c2c a great place to work.

Key Accountabilities

Learning and Development Strategy: Develop and execute a comprehensive learning and development strategy aligned with the company’s goals and objectives. Identify training needs, design relevant programs, and evaluate their effectiveness. Develop an effective learning culture where staff actively participate in training activity and allocate adequate t...