Digital Services Manager

5 Days Old

Digital Services Manager Hybrid Working (3-Month Temporary Role) Brentwood, Essex £27.74 per hour Part-Time 22.20 hours per week Hybrid Working Available We are currently recruiting for an experienced Digital Services Manager to lead the delivery and continuous improvement of digital services within a collaborative local government environment. This is an excellent opportunity for a professional with strong IT Service Delivery, Digital Transformation, and Team Management experience. Key Responsibilities Lead and manage Digital Service Teams including Product Development, Application Support, and Geospatial Take ownership of the live operation of digital services Act as the escalation point for incidents, problems, and service requests Drive service improvement and digital transformation initiatives Work with internal stakeholders to reduce failure demand and improve service performance Use customer (resident and staff) feedback to enhance user experience (UX) Ensure compliance with Information Governance, Data Protection (GDPR), and Cyber Security standards Deliver improvement projects using project management m...
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Location:
Brentwood
Salary:
£27.74 per hour
Job Type:
PartTime
Category:
Management & Consultancy

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