Credit Controller

New Yesterday

The Credit Controller is a pivotal role to keep cash flowing and the company thriving. You'll be the go-to expert for tracking outstanding balances, reducing aged debt, and building strong, trust-based relationships with clients to ensure payments come in on time. Working with in a high energy, fast paced team. With a keen eye for managing credit risk and resolving payment issues, the Credit Controller plays a key role in protecting revenue and supporting overall financial performance. Operational Key Tasks
Monitor and Manage Customer Accounts: Regularly review customer accounts to ensure timely payments and identify overdue balances. Chase Outstanding Debts: Proactively contact customers via phone, email, or letter to follow up on overdue invoices and arrange payment plans if necessary. Reconcile Accounts: Investigate and resolve discrepancies in customer accounts, ensuring accurate allocation of payments. Maintain Accurate Records: Keep detailed records of all communications, payment arrangements, and account activity in the credit control system. Build and Maintain Strong Relationships: Develop positive working relationships with customers and internal teams to support effective credit management and resolve issues collaboratively.
Qualifications
GCSEs (or equivalent) including Maths and English; A-levels or further education desirable Experience in customer service, finance, administration, or office-based roles Familiarity with accounting systems or Microsoft Excel is an advantage
Professional Skills
Strong numeracy and attention to detail Confident communication skills (written and verbal) Ability to manage and prioritise workload effectively Basic understanding of financial processes and invoicing
Soft Skills & Personal Attributes
Proactive and solution-focused mindset Team-oriented with a collaborative approach Resilient and calm under pressure Professional, courteous, and customer-focused Organised and self-motivated with a strong work ethic
Schedule & Location
Mon - Friday 37.5hrs Location - Manchester Refer a friend for £1000 bonus which is unlimited!
Benefits
Generous holiday entitlement Day off for your birthday Staff Awards Hotel and airline discounts Employee Assistance Programme
Clarity Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At Clarity we not only listen, we adapt and we deliver. #J-18808-Ljbffr
Apply
Location:
Manchester
Job Type:
FullTime

We found some similar jobs based on your search