Assistant General Manager

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Location: Chucs South Kensington, London Company:

Chucs Restaurants (Modern Mediterranean Café & Restaurant) Reports to:

General Manager Overview

As Assistant General Manager, you will support the General Manager in leading a premium, high-energy restaurant operation. You will ensure exceptional guest experiences, drive team performance, and maintain high operational and service standards in line with the Chucs brand. Youll be a

hands-on leader , visible on the floor, helping to deliver a refined yet welcoming hospitality experience. Key Responsibilities

Operations & Service

Support the General Manager in overseeing

day-to-day restaurant operations Ensure

consistent, high-quality guest experience

at all times Lead service periods, maintaining

premium hospitality standards Handle guest feedback, complaints, and VIP service recovery ?? Assistant GMs typically ensure consistently high standards of hospitality and operational efficiency in daily operations Team Leadership

Supervise, train, and motivate front-of-house staff Assist with

recruitment, onboarding, and staff development Lead by example, creating a

positive and high-performance culture Manage rotas, shift planning, and labour costs ?? Strong leadership and communication are core expectations for Chucs roles Financial & Commercial Performance

Support the GM in achieving

sales targets and profitability (P&L awareness) Monitor wage costs, stock control, and wastage Assist in budgeting and cost control measures Drive upselling and revenue opportunities Compliance & Standards

Ensure compliance with

health & safety, hygiene, and licensing laws Maintain company standards across service, presentation, and cleanliness Oversee stock management, ordering, and supplier coordination ?? Health & safety and operational compliance are standard AGM responsibilities in hospitality roles Brand & Guest Experience

Uphold the

Chucs brand identity

(Mediterranean style, premium casual dining) Build strong relationships with regular and high-end clientele Ensure a

polished, detail-driven environment Candidate Profile

Experience

Previous experience as

Assistant General Manager / Restaurant Manager / Senior Supervisor Background in

premium or high-volume hospitality Strong understanding of

food & beverage operations Skills & Attributes

Strong leadership and interpersonal skills Excellent communication and organisational ability Passion for hospitality and guest experience Hands-on, proactive, and solution-driven mindset Experience with systems like rotas, stock control, POS What Makes This Role Specific to Chucs

Mediterranean-inspired concept with

premium but relaxed service style Often

smaller, boutique-style venues , requiring versatility Strong focus on

team culture and personality fit Opportunity to grow within an

expanding restaurant group

TPBN1_UKCT
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Location:
Gb
Job Type:
FullTime

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