After Sales Advisor

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Aftersales Advisor Location: Exeter Salary: £30,000 per annum Bonus Scheme Monday to Friday (No Weekends) Our client is currently seeking a motivated and customer-focused Aftersales Advisor to join their busy dealership team in Exeter.
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This is an excellent opportunity for an organised and personable individual who thrives in a fast-paced automotive environment.
The Role As an Aftersales Advisor, you will be the first point of contact for customers requiring servicing, maintenance, and repair work.
You will play a key role in delivering an exceptional customer experience while supporting the workshop and driving aftersales performance.
Key Responsibilities Welcoming customers and managing service bookings Liaising with the workshop team to ensure efficient workflow Providing clear and professional updates to customers Upselling service plans and additional work where appropriate Maintaining accurate records and invoicing Ensuring high levels of customer satisfaction at every stage Salary & Benefits Basic salary of £30,000 per annum Quarterly bonus scheme : Up to £1,000 per quarter based on customer satisfaction performance £25 commission per service plan sold Monday to Friday working hours Supportive team environment Ongoing training and development About You Previous experience in an automotive xehkeey service advisor / aftersales role preferred Excellent communication and customer service skills Strong organisational abilities and attention to detail Ability to work well under pressure Confident in upselling and identifying customer needs If you are passionate about delivering outstanding customer service and want to join a forward-thinking dealership in Exeter, we would love to hear from you.
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Location:
Exeter, Devon
Job Type:
FullTime
Category:
Customer Service

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