Warranty Specialist

2 Days Old

Warranty Specialist (Service Quality Specialist)
Reading, Berkshire · Full-time

Overview

An experienced Warranty Specialist is required to support workshop operations and manage warranty processes within a fast-paced automotive service environment. The role focuses on improving repair quality, reducing warranty errors, and supporting technicians to ensure vehicles are fixed right first time.

Key Responsibilities

Manage and process warranty and goodwill claims accurately
Provide technical support and guidance to vehicle technicians
Monitor repair quality through inspections and testing
Ensure compliance with service and warranty standards
Support parts processes and repair progression
Liaise with manufacturer systems and technical support channels

Requirements

Experience in automotive warranty administration
Strong technical and mechanical understanding
Familiarity with dealership management systems (DMS)
Full UK Driving Licence
Ability to work in a fast-paced workshop environment
Strong customer service and communication skills

Desirable

Level 3 Vehicle Maintenance or Auto-Electrical qualification
EV/Hybrid vehicle certification

Benefits

Competitive salary plus monthly bonus (IRO £40,000)
33 days holiday
Monday to Friday working hours (no shifts)
Vehicle leasing options
Pension, life assurance & wellbeing support

If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further.

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Apply
Location:
Reading
Salary:
£35,000 - £40,000 /annum Package IRO £40,000 per annum
Job Type:
FullTime
Category:
Automotive/Aerospace

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