Warranty Specialist

1 Days Old

Warranty Specialist (Service Quality Specialist) Reading, Berkshire Full-time Overview An experienced Warranty Specialist is required to support workshop operations and manage warranty processes within a fast-paced automotive service environment. The role focuses on improving repair quality, reducing warranty errors, and supporting technicians to ensure vehicles are fixed right first time. Key Responsibilities Manage and process warranty and goodwill claims accurately Provide technical support and guidance to vehicle technicians Monitor repair quality through inspections and testing Ensure compliance with service and warranty standards Support parts processes and repair progression Liaise with manufacturer systems and technical support channels Requirements Experience in automotive warranty administration Strong technical and mechanical understanding Familiarity with dealership management systems (DMS) Full UK Driving Licence Ability to work in a fast-paced workshop environment Strong customer service and communication skills Desirable Level 3 Vehicle Maintenance or Auto-Electrical qualification EV/Hybrid vehicle certification Benefits Competitive salary plus monthly bonus (IRO £40,000) 33 days holiday Monday to Friday working hours (no shifts) Vehicle leasing options Pension, life assurance & wellbein...
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Location:
Reading
Salary:
£40,000
Job Type:
FullTime
Category:
Admin, Office, Secretarial & PA

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