Great service starts with a smile and ends with a memory. At Hotel Indigo London K West Shepherds Bush , we believe in more than just serving food, we serve up experiences, conversations, and moments that make our neighbourhood shine. As a Casual Waiter/Waitress , youll be the warm welcome, the trusted recommender, and the reason guests come back for more. If you bring energy, charm, and pride in what you do, this could be the start of your next great story. Whats Our Story? Hotel Indigo is inspired by the neighbourhood and at our hotel that means bold, creative, and connected to the local rhythm. Our restaurant reflects that same energy. Whether its a working breakfast, a weekend brunch, or a buzzing dinner service, we create memorable experiences with every plate served and every guest interaction. Heres what you can look forward to as our Casual Waiter/Waitress: Salary: 12.71 per hour Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties Complimentary stay after passing probation IHG Employee rate across 6000 hotels globally Extensive discounts on our benefits platform Access to a healthcare cash plan Interest-free season ticket loan Employee Assistance Programme 24/7 online GP, mental health support, and wellbeing World-class development programmes, apprenticeships, and growth opportunities Bike to work scheme Recommend a Friend incentive Free meals on duty Social squads and recognition schemes to make your voice heard and celebrate success

A Day in Your Neighbourhood Be the face of the restaurant : Greet guests, take orders, and serve food and drink with confidence and flair, always with a genuine smile. Create moments : Recommend menu items, accommodate special requests, and anticipate guest needs to create a personalised and seamless experience. Support the flow : Keep your section clean, stocked, and ready for service, supporting with opening/closing tasks and helping team members as needed. Stay in sync : Work closely with the kitchen and bar teams to deliver timely, accurate, and polished service. Keep it spotless : Follow hygiene and safety procedures to keep the restaurant clean and compliant at all times.

Whats Your Story? Youre confident, friendly, and passionate about hospitality. You care about the details and love creating positive guest interactions. To thrive in this Casual Waiter/Waitress role, youll ideally bring: Previous experience as a restaurant server, waiter/waitress, or hospitality team member Strong communication skills and a warm, professional attitude Flexibility to work shifts including evenings, weekends, and holidays A basic understanding of food hygiene and service standards Right to work in the UK and fluency in English A guest-first mindset and desire to be part of a supportive, upbeat team

If youre ready to bring great food and even greater service to one of West Londons most creative hospitality spaces, we want to hear your story. Join us as a Casual Waiter/Waitress at Hotel Indigo London K West Shepherds Bush and help us serve something truly unforgettable every time.

All applicants must have existing rights to work in the UK.

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