Technical Assists Engineer

2 Days Old

Job Description

Position: Technical Assists Engineer
Location: Gaydon, UK (5 Days a week from office)
6 months contract position

The Role

You will be responsible for analysing, managing, and coordinating support for complex customer facing technical issues, and deliver efficient product diagnosis, troubleshooting, and repair information

Your responsibilities:

Organise, track, and manage incoming technical issues, providing advanced diagnostic support to our global network of retailers, identifying and prioritising both interim and long-term corrective actions.

Interpret and translate complex engineering information while identifying and rectifying deficiencies in existing diagnostic information pathways to enable accurate and timely customer issue resolution.

Essential skills/knowledge/experience:

Demonstrate experience in automotive service technical problem solving

Experience working with and diagnosing automotive complex systems

Root cause analysis and fault detection handling

Able interpret automotive wiring diagrams

Experience working with and diagnosing LIN, CAN and BUS networks

Experience using standard diagnostics tools, oscilloscope, multimeters, scan tools and the associated technical procedures.

Computer skills proficiency and excellent written and spoken communication skills.

Strong analytical and structured problem-solving capabilities

Extremely detail oriented.


JBRP1_UKTJ

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Location:
Warwick
Job Type:
FullTime
Category:
Technology

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