Specialised Parking Officer - Business Support

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Our Client, based in Aylesbury, Buckinghamshire, requires an experienced Specialised Parking Officer to join their team for an 8-month period.
Role details Local parking laws and regulations – Understanding of zones, permits, time limits, and fines. Conflict resolution and de-escalation – Training to handle confrontations calmly in written and verbal communication. Responding to public inquiries, including complaints, and freedom of information requests via phone, email, or in person. Preparing reports on parking usage, revenue, and enforcement. Using parking management software to track permits and violations. Such as chipside, MI permits Updating databases and ensuring data accuracy. Generating reports for internal use or public records
Required skills & experience Previous experience in the parking back office is essential Knowledge of the parking back office as above is essential Experience of dealing with data-intensive Freedom of Information requests, gathering and supplying information required for complex & politically sensitive parking complaints Hours - 37 per week
Remote Working, however, you...
Location:
Aylesbury
Category:
Customer Service & Support

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