Job Types: Full-time, Permanent Salary: £29,000 per year including on-call Hours: 37,5 per week Location: Bristol or Chippenham We are looking to recruit a Service Lead to join our client’s team in Bristol, supporting the delivery of high-quality domiciliary care within the local community. As a Senior Care Coordinator, you will play a vital role in ensuring that service users receive safe, person-centered care by managing rotas, supporting care staff, and maintaining effective communication with families and professionals. About the role The Service Lead will be responsible for coordinating daily schedules, completing spot checks and supervisions, and assisting with assessments and care plan reviews. You will also act as a point of contact with service users, ensuring that any queries or concerns are managed professionally and promptly. As a Service Lead, you will support the branch with compliance, safeguarding, and record keeping, while contributing to the smooth running of operations. This includes participating in the on-call rota and occasionally travelling to Chippenham for training or team support. About You * Previous experience in a Care Coordinator, Senior Carer, or similar role within domiciliary care. * Strong organisational skills with experience in rota planning and scheduling. * Knowledge of CQC requirements and safeguarding responsibilities. * Excellent communication and interpersonal skills to build trust with staff, service users, and families. * Ability to work under pressure, manage competing priorities, and problem-solve effectively. * Confidence in carrying out staff supervisions, spot checks, and observations. * A caring, professional approach and commitment to person-centred care. * Flexibility to participate in the on-call rota. * A valid UK driving licence and access to a vehicle. Benefits * Competitive pay, including travel enhancements and mileage reimbursement between calls * Flexible working hours with options for part-time or full-time contracts * Continuous training opportunities and career development support (Mandatory training provided) * Encouraging and collaborative senior leadership team * Access to the company sick pay scheme * Enrolment in a contributory workplace pension * Participation in regular team-building and company-hosted events At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values, Integrity, Impact, Inclusivity, and Innovation, guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel. As a recruitment agency, we prioritize sourcing and placing diverse candidates with our clients, recognizing that diverse perspectives are essential for business success and inclusive work environments. We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong. Join us in championing our values and building a workplace where everyone can thrive. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes. The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required