Job Type: Full-Time, Permanent

Please ensure you read the below overview and requirements for this employment opportunity completely.
? Hours: 40 hours per week + overtime & on-call rota
Salary: Competitive, Dependent on Experience (DOE)

We are currently recruiting an experienced and motivated Service Engineer / Service Technician to join our growing service team.

This is a field-based role involving the servicing, maintenance, and commissioning of customer systems, with a strong focus on quality workmanship and excellent customer service.

You will work both independently and as part of a supportive team, covering customer sites within your allocated area.

• Carry out routine servicing and reactive maintenance
• Diagnose and repair system faults
• Commission equipment following training
• Represent the business professionally on customer sites
• Maintain accurate service reports and documentation
• Use mobile devices and systems for job management
• Deliver high standards of customer care
• Participate in the on-call rota
• Work closely with senior engineers and management

• Previous experience in a service, maintenance, or engineering role (preferred)
• Strong customer service and communication skills
• Confident using smartphones, tablets, and laptops
• Ability to work independently and manage workload effectively
• Good written and verbal communication skills
• Full UK Driving Licence (essential)
• Understanding of British Standards (desirable)
• Willingness to learn and develop professionally

• FIA (Fire Industry Association) Certification
• Honeywell Certificate of Completion xbpsjku (or equivalent)
• Full UK Driving Licence

• ECS (Electrotechnical Certification Scheme) Card
• Asbestos Awareness Training
• Manual Handling Training
• Enhanced DBS Clearance

• Competitive salary (based on experience)
• Overtime and on-call payments
• Company vehicle and tools provided
• Full training and ongoing development
• Stable, long-term employment

• On-call: 1 day per week (with notice provided)
• Overtime available