Job Type: Full-Time, Permanent
? Hours: 40 hours per week + overtime & on-call rota
Salary: Competitive, Dependent on Experience (DOE)

We are currently recruiting an experienced and motivated Service Engineer / Service Technician to join our growing service team.

This is a field-based role involving the servicing, maintenance, and commissioning of customer systems, with a strong focus on quality workmanship and excellent customer service.

You will work both independently and as part of a supportive team, covering customer sites within your allocated area.

• Carry out routine servicing and reactive maintenance

• Diagnose and repair system faults

• Commission equipment following training

• Represent the business professionally on customer sites

• Maintain accurate service reports and documentation

• Use mobile devices and systems for job management

• Deliver high standards of customer care

• Participate in the on-call rota

• Work closely with senior engineers and management

• Previous experience in a service, maintenance, or engineering role (preferred)

• Strong customer service and communication skills

• Confident using smartphones, tablets, and laptops

• Ability to work independently and manage workload effectively

• Good written and verbal communication skills

• Full UK Driving Licence (essential)

• Understanding of British Standards (desirable)

• Willingness to learn and develop professionally

• FIA (Fire Industry Association) Certification

• Honeywell Certificate of Completion (or equivalent)

• Full UK Driving Licence

• ECS (Electrotechnical Certification Scheme) Card

• Asbestos Awareness Training

• Manual Handling Training

• Enhanced DBS Clearance

• Competitive salary (based on experience)

• Overtime and on-call payments

• Company vehicle and tools provided

• Full training and ongoing development

• Stable, long-term employment

• On-call: 1 day per week (with notice provided)

• Overtime available

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