Senior Service Designer Salary: Up to £70,000 Location: London (Hybrid)

A leading UK consultancy is hiring Senior Service Designers to help deliver high-impact, human-centred digital services for clients across the public and private sectors.

This is an opportunity to work within a multidisciplinary team, shaping services from discovery through to delivery. Ideal for someone experienced in navigating complexity, facilitating collaboration, and ensuring services meet both user and business needs.

The Role

As a Senior Consultant in Service Design , you’ll lead strategic planning for client services and act as a trusted advisor to stakeholders. You'll help design new propositions or evolve existing services by simplifying complexity, aligning teams, and advocating for user-centred outcomes.

You may also oversee a delivery team, manage dependencies across departments, and contribute to the internal Service Design Community of Practice.

Key Responsibilities

Lead service design strategy, ensuring alignment with business and user goals Create and communicate service blueprints, value propositions, and experience maps Facilitate workshops, manage rela...