Senior Aftersales Manager

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Job Title: Senior Aftersales Manager – Car Dealership
Location: Glasgow
Salary: Circa £60,000 + car + bonus – OTE £80,000
Are you an experienced professional in the automotive industry seeking a new challenge? A prestigious car dealership in Glasgow is on the lookout for a Senior Aftersales Manager to join their dynamic team. This role offers the chance to lead a dedicated group of over 20 vehicle technicians, ensuring the highest standards of customer service and operational efficiency.
The dealership is renowned for its commitment to excellence and innovation, providing a supportive environment where your expertise will be highly valued. As a Senior Aftersales Manager, you will play a pivotal role in shaping the aftersales department, driving performance, and enhancing customer satisfaction.
Key Responsibilities: - Oversee the daily operations of the aftersales department, ensuring seamless service delivery. - Lead, mentor, and motivate a team of over 20 skilled vehicle technicians, fostering a culture of continuous improvement. - Develop and implement strategic plans to increase departmental efficiency and profitability. - Maintain strong relationships with customers, addressing their needs and ensuring their satisfaction. - Monitor and analyse key performance indicators, using d...
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Location:
Glasgow
Category:
Sales

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