Senior Aftermarket Manager

2 Days Old

Senior Aftermarket Manager Birmingham £80,000 to £90,000 + Car Allowance + Bonus + Package NEOS Engineering Recruitment are working with a market-leading organisation within the Material Processing sector who are looking to appoint a Senior Aftermarket Manager to take full ownership of their aftersales function. This is a pivotal hire for the business. There is currently no dedicated leadership across aftermarket, meaning this role offers a genuine opportunity to build, shape and lead the entire function, with a clear pathway to Director level. The Role
Full ownership of the Aftermarket division – parts, service, warranty & site operations Lead and develop nationwide service operations, supporting machinery across customer sites Manage and grow a team of 10 (Service Engineers & Parts), with plans to scale further Oversee coordination of multiple OEM product lines across parts, service and support Take control of parts sales, warehouse operations and stock strategy Build and modernise the parts department – systems, processes and commercial performance Manage warranty claims and liaise directly with OEMs and factories Support breakdowns, servicing and technical queries across the customer base Oversee service contracts and long‑term support agreements Drive aftermarket revenue through parts sales and service delivery Work closely with internal teams to support the installed machine population Contribute to budgeting, forecasting and overall business growth
The Candidate
Proven background in the Crushing, Screening or Material Processing sector Strong aftermarket experience – parts, service, warranty & contracts Previous leadership experience managing engineers and parts teams Commercially minded – understands how to drive revenue through aftermarket Experience dealing with OEMs, suppliers and factory relationships Able to build structure – processes, systems and scalable operations Comfortable working in a hands‑on, evolving environment Strong organisational and communication skills Full UK Driving Licence and happy to travel
The Opportunity This position represents a significant opportunity to take strategic ownership of a developing aftermarket function within a well-established organisation. The successful candidate will be responsible for shaping and implementing the structure, processes and commercial strategy across parts, service and support operations. With a strong existing customer base and installed equipment population, there is a clear platform to enhance aftermarket performance and drive sustainable revenue growth. The role offers genuine scope for progression, with the potential to evolve into a Director‑level position as the function matures and expands. #J-18808-Ljbffr
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Location:
Hampton In Arden
Job Type:
FullTime

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