Senior Aftermarket Manager Birmingham

£80,000 to £90,000 + Car Allowance + Bonus + Package

NEOS Engineering Recruitment are working with a market-leading organisation within the Material Processing sector who are looking to appoint a Senior Aftermarket Manager to take full ownership of their aftersales function.

This is a pivotal hire for the business. There is currently no dedicated leadership across aftermarket, meaning this role offers a genuine opportunity to build, shape and lead the entire function, with a clear pathway to Director level.

The Role: • Full ownership of the Aftermarket division – parts, service, warranty & site operations • Lead and develop nationwide service operations, supporting machinery across customer sites • Manage and grow a team of 10 (Service Engineers & Parts), with plans to scale further • Oversee coordination of multiple OEM product lines across parts, service and support • Take control of parts sales, warehouse operations and stock strategy • Build and modernise the parts department – systems, processes and commercial performance • Manage warranty claims and liaise directly with OEMs and factories • Support breakdowns, servicing and technical queries across the customer base • Oversee service contracts and long-term support agreements • Drive aftermarket revenue through parts sales and service delivery &bu...