Sales Admin Assistant

New Yesterday

Sales Admin Assistant
Location: Office based only role
Salary: £24,000 - £26,000 per annum DOE
Monday - Friday 10am -6pm / Saturday 11am–5pm with a day during the week in lieu
Job description:
City Rooms is one of London’s leading providers of co-living accommodation. For over 15 years, we have helped thousands of Londoners find high quality, great-value homes across the city. We are now seeking a motivated Administrator to provide ongoing support to our fast-paced and energetic sales team.
Key Responsibilities
* Register and manage new enquiries received through multiple communication channels.
* Upload, update, and maintain marketing content across the company website and all lettings’ platforms.
* Accurately record, process new customer data; update and maintain current renewing customer data.
* Update the system with new client and renewing client information, as per other department needs.
* Support customers in completing and submitting referencing documentation.
* Assist with the collection, management, and analysis of key sales performance data.
* Support the sales team in managing and maintaining property inventory
* Issue renewal invitations to tenants in accordance with company contract expiry timeframes.
* Proactively follow up with tenants throughout the renewal period, increasing communication frequency as contract end dates approach.
* Negotiate rental terms and contract durations with tenants in line with company policies and application criteria.
* Tenant renewal increase finance checks to ensure tenant still meet required conditions.
* Check historic and current payment behaviour to ascertain if they are good renewal candidates.
* Respond to any tenant complaints informing relevant departments.
* Prepare and process renewal agreement documentation
About You
* Customer-focused and take pride in delivering a consistently high standard.
* Professional, well-organised, committed to upholding company values and standards.
* Possess excellent written and verbal communication skills in English.
* Work effectively, multi task, good at self-management and organisation.
Qualifications & Skills
* Previous experience in sales support and/or administration
* Proficient in Microsoft Office, Teams, calculations, and particularly Excel
* Experience with CRM systems and sales tracking tools
* Strong verbal and written communication skills in English
* Accuracy is a must, with strong attention to detail.
Employee Benefits*
* Fresh fruit available daily
* Access to a staff benefits and discounts scheme
* Enhanced annual leave based on length of service
* One additional day off for your birthday and one wellness day per year
To Apply
If you feel you are a suitable candidate and would like to work for City Rooms, please do not hesitate to apply
Apply
Location:
Clerkenwell
Salary:
£24,000 - £26,000 /annum
Job Type:
FullTime
Category:
Property Services

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