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Job Description

You will have a proven track record of leading complex, large accounts of £1m+ and a demonstrated ability to grow client relationships. You bring a strong network and experience in relationship marketing, focusing on growth and converting opportunities into new business.

You are recognized as an expert in your field, with experience working with senior corporate affairs and communications professionals. You are involved in developing the next generation of talent and demonstrating how insights can positively impact reputation building.

Your Day to Day

These are typical responsibilities, though as Ipsos is a dynamic organization, duties may vary:

• Leading and inspiring a team of researchers.
• Identifying and pursuing new business opportunities.
• Driving profitable revenue with a growth-oriented mindset.
• Growing client relationships and delivering value to increase Ipsos revenues.
• Developing an external profile as a Thought Leader (e.g., through papers, conferences, panels).
• Collaborating with clients to understand their needs and objectives.
• Designing and executing research projects to deliver actionable insights.
• Presenting findings and recommendations to clients.
• Staying updated on industry trends and innovations.
• Monitoring policy environment and client challenges.
• Contributing to team development.
• Demonstrating leadership in Ipsos culture initiatives (CSR, D&I, HR, industry-specific).
• Driving improvements in company offerings, performance, and client delivery.

This role offers hybrid working from our London office 3 days per week, with the rest from home.

About You

Background

Key knowledge and expertise include:

• Proven leadership and team development skills.
• Strong client management and relationship-building skills.
• Experience in driving account growth and new business, supported by an active external profile.
• Experience in market research, especially relating to reputation, corporate affairs, brand, policy, and communications.
• Understanding of research methodologies and analytical techniques.
• Innovative thinking applying new methodologies to client issues.
• Knowledge of Information Governance and Business Excellence (BES).

Skills

Essential skills include:

• Understanding of research techniques and their organizational applications.
• Deep knowledge of corporate communications and corporate affairs.
• Ability to distill complex information into clear insights.
• Strategic thinking and problem-solving skills.
• Strong organizational and delegation skills.
• Drive to make clients' lives easier and ensure implementation.
• Knowledge of AI tools and technologies for stakeholder insights.
• Proficiency in quantitative and qualitative market research methodologies.
• Commitment to personal and team development.

Behaviours

Desired behavioural traits include:

• Ability to thrive in a fast-paced, dynamic environment.
• Excellent communication and presentation skills.
• Customer service orientation.
• Proactive and solutions-oriented approach.
• Analytical thinking.
• Resilience, flexibility, and agility.
• Leadership and social influence.
• Creative thinking.
• Motivation and self-awareness.
• Empathy and active listening.
• Lifelong learning and curiosity.
• Talent management.

Please also refer to our values for further behavioural expectations.

What is in it for me?

Ipsos UK offers an attractive salary, a benefits package including 25 days' leave, a pension scheme, and flexible benefits. Roles at Research Manager level and above include private healthcare. We also provide comprehensive Learning & Development opportunities and support flexible working arrangements.

About Us

Ipsos is one of the world's largest research companies, managed primarily by researchers, with a presence in 90 markets and over 75 data-driven solutions. We serve over 5000 clients globally, helping them solve complex problems through research, data, and insights. We are proud to be a Great Place to Work certified organization in 2022 and 2023.

About the Team

The Corporate Reputation Service Line helps clients understand and manage their company's reputation among stakeholders, informing communication, advocacy, and policy initiatives. We collaborate closely with corporate communicators, corporate affairs, and government affairs teams to enhance decision-making and reputation management.