Job Title: Receptionist

Location: Core by Clare Smyth, Notting Hill, London

Reports To: Restaurant Manager / Head Receptionist

Employment Type: Full-Time

Position Overview

Core by Clare Smyth, a prestigious 3 Michelin-starred restaurant in London, is seeking a dedicated and experienced Receptionist to join our team. You will play a pivotal role within the Front of House Team providing seamless and professional service to all guests. A welcoming and engaging personality coupled with exceptional telephone etiquette is essential for success in this role.

Key Responsibilities

• Greet all guests with warmth, elegance, and professionalism
• Manage and coordinate restaurant reservations using our booking system, OpenTable
• Handle guest inquiries and special requests
• Communicate effectively with kitchen and floor teams regarding guest preferences and booking details
• Maintain accurate guest records, including VIP profiles and dietary requirements
• Assist in the preparation of daily service reports and seating plans
• Ensure the reception and entrance area is always immaculate and welcoming

Requirements

• Prior experience in a front-of-house or guest-facing role, preferably in a fine dining or luxury hospitality setting
• Impeccable grooming, demeanour, and communication skills
• A passion for delivering exceptional guest experiences
• Proficiency with OpenTable and Microsoft Office
• Fluent or excellent command of English language
• Availability to work evenings, weekends, and holidays as required

What We Offer

• Competitive salary
• Opportunities for career progression
• Staff meals and uniform provided