Project/Contracts Manager – Windows and Doors Company: Access Garage Doors Ltd (established 1976). Location: Upminster, Essex. Salary: £50,000/a> + performance related bonuses. Office based. Purpose of the Role To manage, coordinate and deliver window and door installation projects from survey through to completion, ensuring all works are delivered safely, on time, within budget, and to the required quality standards. The Project/Contracts Manager acts as key liaison between clients, installation teams, suppliers and internal departments to ensure smooth project delivery and exceptional customer experience. Key Responsibilities

Oversee the full lifecycle of window and door installation projects. Plan, schedule and manage installation teams, subcontractors and resources to meet programme requirements. Conduct pre-start meetings, technical reviews and ensure surveys are accurate and complete. Monitor project progress, resolving issues and ensuring minimal disruption to clients. Ensure all works meet contractual obligations, industry standards and building regulations (e.g., FENSA, Certass). Manage contract documentation, variations, risk assessments and method statements. Ensure health & safety compliance onsite, conduct audits and enforce safe working practices. Act as primary point of contact for clients, builders, architects and main contractors. Provide regular progress updates and handle queries, complaints or escalations professionally. Build strong relationships to support repeat business and maintain the company’s reputation. Manage budgets, cost forecasts and the profitability of each project. Approve labour hours, supplier invoices and material orders within delegated authority. Identify variations, issue change orders and ensure accurate documentation. Ensure installations meet manufacturers’ specifications and company quality standards. Carry out post-installation inspections and resolve defects/snags promptly. Drive continuous improvement in installation standards and customer satisfaction.

Skills & Experience Required Essential

Proven experience in managing window and door installation projects. Strong understanding of glazing systems, UPVC, aluminium, timber and composite products. Knowledge of relevant regulations (FENSA, Building Regulations Part L/F/Q, CDM etc.). Excellent planning, organisational and project management skills. Ability to read technical drawings and specifications. Strong communication and problem‑solving abilities. Full UK driving licence.

Desirable

Experience in both residential and commercial project delivery. SMSTS/SSSTS, CSCS Manager card or equivalent H&S qualifications. Experience with CRM and project management software.

Personal Attributes

Professional, confident and customer-focused approach. Able to manage multiple projects simultaneously under pressure. Strong leadership qualities with ability to motivate installation teams. High attention to detail and commitment to quality. Proactive, solution-driven and commercially aware.

Key Performance Indicators (KPIs)

Projects delivered on time and within budget. Customer satisfaction and complaint levels. Quality standards and compliance audit results. Profitability of completed projects. Health & safety performance.

Hours Monday – Friday, 7:30 am – 5 pm. Benefits

Salary £50,000 p.a. + performance related bonuses. 5 weeks paid holiday. Company mobile. Company cash health plan. Friendly working conditions. Pension contributions.

Seniority Level Mid‑Senior level. Employment Type Contract. Job Function Management. Industries Strategic Management Services. #J-18808-Ljbffr