Role: Project Support Officer (Temporary - 2 to 3 Months) Salary: £14.70 - £16.23 per hour + holiday pay Location: Hybrid (2-3 days on-site each week) Start: ASAP Organisation: Education Sector

We're supporting an organisation in the education sector that needs an experienced Project Support Officer to join them on a short-term basis. The role is full-time and ideal for someone who's used to juggling different tasks and keeping programme activity running smoothly, especially at busy points in the academic cycle.

You'll be working closely with academic staff, students and wider admin teams, making sure programme processes are carried out accurately, on time and in line with university regulations. The role may suit someone who's worked in higher education before, or anyone confident with complex admin work and student-facing enquiries.

Key responsibilities include:

Supporting programme administration across the full academic lifecycle, following agreed policies and procedures.

Maintaining accurate student and programme records across university systems.

Responding to day-to-day enquiries from students, academics and internal departments.

Processing assessment information such as marks entry, exam board paperwork and results communication.

Administering student changes including withdrawals, transfers, interruptions and module adjustments.

Preparing agendas, paperwork and minutes for programme-related meetings.

Helping to embed and maintain standardised processes to improve consistency across teams.

Working with other administrators to share updates, resolve issues and support smooth programme delivery.

Assisting with the collection and monitoring of attendance and engagement data.

Supporting wider university events such as enrolment, graduation, open days and clearing where needed.

What we're looking for:

Previous experience in programme or academic administration (HE experience is helpful but not essential if you've worked in a similarly structured environment).

Strong organisational skills and confidence managing deadlines in a fast-moving setting.

Comfortable handling student enquiries and communicating with academic staff.

Someone proactive and detail-aware who can contribute quickly with minimal hand-holding.

If you're available immediately or at short notice, feel free to get in touch and I can run you through next steps.

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