Job Title: Project Manager – Finance Systems Implementation (Hotel Group)

Location: London (with occasional travel to regional properties)

Type: Contract 6 to 9 month

Reports to: L+R Operational Finance Director – Hotels

Job Summary:

We are looking for an experienced Project Manager to drive the implementation of finance systems across our London and regional hotel portfolio. This is a pivotal role that will ensure seamless integration of new financial platforms into our operational and reporting landscape.

Working closely with the L+R Operational Finance Director – Hotels, you will manage end-to-end delivery of system projects, ensuring they align with business needs, operational workflows, and regulatory requirements.

Key Responsibilities:

• Project Delivery: Lead the planning, execution, and rollout of systems implementations (e.g., ERP, EPM, People and Payroll, Procurement) across multiple hotel sites supported by specialists seconded to the project.
• Process Mapping: Map existing workflows, identify areas for automation and improvement using the new systems. Document implementation decisions along with the new processes/system setup.
• Operational Alignment: Work closely with hotel GMs, finance teams, and the central operations function to ensure systems meet the needs of front- and back-of-house processes.
• Stakeholder Engagement: Act as the link between finance, IT, hotel operations, and external vendors. Communicate effectively with all levels, from team members to executive leadership.
• Change Management: Ensure effective training and onboarding of hotel staff to the new systems. Drive user adoption through clear communication and training materials.
• Vendor Management: Manage relationships with system providers, implementation partners, and consultants, ensuring delivery milestones are met and issues are escalated and resolved.
• Testing & Go-Live: Oversee UAT (User Acceptance Testing), system configuration, data migration, and go-live activities, ensuring minimal disruption to hotel operations.
• Reporting & Post-Go Live Support: Provide clear progress updates to the Operational FD. Conduct post-implementation reviews and lead system enhancements and optimisations.

Required Skills & Experience:

• Proven track record of managing finance system implementations, ideally within multi-site or hospitality environments.
• Strong understanding of hotel finance operations including daily revenue reporting, purchase-to-pay (P2P), payroll integrations, month-end close, and budgeting.
• Familiarity with hospitality systems such as Opera Cloud, SAP, Sage Intacct, Element Suite, Fourth, and Procure Wizard is highly desirable.
• Excellent stakeholder management and communication skills, with the ability to translate technical details into operational language.
• Solid knowledge of project management tools and methodologies (e.g. Notion).
• Strong Excel and reporting skills; familiarity with Power BI or similar is a bonus
• Strong problem-solving and organisational skills with attention to detail.
• Comfortable managing multiple projects and deadlines in a dynamic, operationally focused environment.
• Willingness to travel occasionally to regional hotel sites.