Job Title: Project Manager – Finance Systems Implementation (Hotel Group)

Location: London (with occasional travel to regional properties)

Type: Contract 6 to 9 month

Reports to: L+R Operational Finance Director – Hotels

Job Summary:

We are looking for an experienced Project Manager to drive the implementation of finance systems across our London and regional hotel portfolio. This is a pivotal role that will ensure seamless integration of new financial platforms into our operational and reporting landscape.

Working closely with the L+R Operational Finance Director – Hotels, you will manage end-to-end delivery of system projects, ensuring they align with business needs, operational workflows, and regulatory requirements.

Key Responsibilities:

Project Delivery: Lead the planning, execution, and rollout of systems implementations (e.g., ERP, EPM, People and Payroll, Procurement) across multiple hotel sites supported by specialists seconded to the project. Process Mapping: Map existing workflows, identify areas for automation and improvement using the new systems. Document implementation decisions along with the new processes/system setup. Operational Alignment: Work closely with hotel GMs, finance teams, and the central operations function to ensure systems meet the needs of front- and back-of-house processes. Stakeholder Engagement: Act as the link between finance, IT, hotel operations, and external vendors. Communicate effectively with all levels, from team members to executive leadership. Change Management: Ensure effective training and onboarding of hotel staff to the new systems. Drive user adoption through clear communication and training materials. Vendor Management: Manage relationships with system providers, implementation partners, and consultants, ensuring delivery milestones are met and issues are escalated and resolved. Testing & Go-Live: Oversee UAT (User Acceptance Testing), system configuration, data migration, and go-live activities, ensuring minimal disruption to hotel operations. Reporting & Post-Go Live Support: Provide clear progress updates to the Operational FD. Conduct post-implementation reviews and lead system enhancements and optimisations.

Required Skills & Experience:

Proven track record of managing finance system implementations, ideally within multi-site or hospitality environments. Strong understanding of hotel finance operations including daily revenue reporting, purchase-to-pay (P2P), payroll integrations, month-end close, and budgeting. Familiarity with hospitality systems such as Opera Cloud, SAP, Sage Intacct, Element Suite, Fourth, and Procure Wizard is highly desirable. Excellent stakeholder management and communication skills, with the ability to translate technical details into operational . Solid knowledge of project management tools and methodologies (e.g. Notion). Strong Excel and reporting skills; familiarity with Power BI or similar is a bonus Strong problem-solving and organisational skills with attention to detail. Comfortable managing multiple projects and deadlines in a dynamic, operationally focused environment. Willingness to travel occasionally to regional hotel sites.