National Account Manager - Pharmacy Wholesale & Optical

Chippenham, Wiltshire | Hybrid (2 days per week)

UK Commercial | EMEA Team

Reporting to: Commercial Manager UK & ROI

Are you a commercially astute National Account Manager ready to build something new while maximising established partnerships?

We’re looking for a high‑impact National Account Manager - Pharmacy Wholesale & Optical to play a pivotal role in launching and scaling our Optical Channel, while also driving growth across a core portfolio of UK pharmaceutical wholesale accounts.

This is a rare opportunity to shape a channel from the ground up, influence strategy, and deliver meaningful commercial results within a fast‑moving, growth‑focused environment.

The Opportunity

This role combines new business creation with strategic account leadership:

✅ Establish and grow Alliances’ presence in the Optical Channel

✅ Secure and develop partnerships with optical wholesalers and major retail chains

✅ Own and grow a portfolio of established Pharmaceutical Wholesale accounts

✅ Lead Joint Business Plans (JBPs) and impactful trade marketing programmes

✅ Deliver against sales, revenue, and profit targets

You’ll be a trusted partner externally and a collaborative leader internally working closely with Marketing, Supply Chain, and Finance to ensure seamless execution.

What you will be responsible for

Optical Channel Development

• Build and scale a new Optical Channel customer base
• Onboard optical wholesalers (commercial, operational, contractual setup)
• Win new business with major optical retail chains from proposal through to contract and pricing negotiation
• Lead the creation and delivery of strategic JBPs
• Develop and manage trade marketing and promotional calendars
• Drive sustainable revenue growth, distribution expansion, and margin improvement
• Build deep market insight across optical, customers, and competitors

Pharmaceutical Wholesale Account Management

• Manage and grow established wholesale relationships
• Lead commercial negotiations (pricing, terms, ranging, promotions)
• Deliver JBPs, forecast accuracy, and demand planning
• Drive sales performance while maintaining excellent service levels
• Act as the primary commercial contact, resolving issues and strengthening long‑term partnerships
• Ensure compliance with governance, regulatory, and ethical standards

What we’re looking for

You’re a commercial leader who thrives on ownership, influence, and results. You’ll ideally bring:

• Proven experience in National Account Management or Business Development
• Background in healthcare, consumer health, optical, pharmaceutical, or FMCG
• Demonstrated success in winning new business and opening new channels
• Experience managing UK pharmaceutical wholesale accounts (highly desirable)
• Strong negotiation skills and commercial acumen
• Experience developing and executing Joint Business Plans
• Exceptional relationship‑building, influencing, and communication skills
• Ability to work autonomously in a matrix, fast‑paced environment
• A strategic mindset with strong execution capability
• Resilience, adaptability, and a results‑driven approach

Why Join Us?

• Shape and own a brand‑new commercial channel
• High visibility role with real strategic impact
• Collaborative UK & EMEA commercial team
• Hybrid working with flexibility
• A business that values partnership, performance, and ambition
• Great benefits including up to 25% bonus potential, up to 10% pension contribution, BUPA, Life Assurance, Cycle and Electric car schemes, etc
• Work life balance - 25 days holiday, plus celebration and volunteering days, and option to buy an additional 10 days holiday