National Account Manager

New Today

Key Responsibilities Partner Relationship Management – Act as the go‑to contact for partner agents across the UK. Build strong, trusted relationships that feel like partnerships, not transactions. Contract Management – Oversee the full lifecycle of partner contracts, from onboarding and training through to renewals and performance reviews. Team & Process Building – Help design and implement scalable account management processes and tools as the business grows. Client Entertainment & Engagement – Organise and host events, dinners, and other social experiences with partner agents to maintain a strong, human connection. Customer‑Centric Problem Solving – Own issues, approach them calmly and proactively, resolving challenges quickly with the partner experience front and centre. Account Growth – Work closely with partners to help them expand their portfolios with Housr, identifying opportunities for deeper collaboration. Training & Support – Ensure partners are confident with Housr’s systems and processes by delivering onboarding, training, and ongoing guidance. Internal Accountability – Advocate for the partner internally, ensuring the wider Housr team delivers on promises and exceeds expectations.
What We're Looking For Proven commercial experience in B2B Customer Success / Account Management Experience working in or with fast‑growth, customer‑facing businesses Experience with contracts, service delivery, or partner success is desirable Property, FinTech, or PropTech industry exposure is a bonus
Travel Regular UK travel required. You must have a full UK driving licence and access to a car. What We Offer Compensation – Genuinely market‑competitive basic salary, plus uncapped commission! Holiday – 25 days off, plus bank holidays each year. Monthly Team Lunches – At the end of each month, the team gathers for lunch, followed by an afternoon off to focus on ourselves. Company Socials – Opportunities to unwind together, from paintball to ping‑pong tournaments. Brand New Central Office Space Hybrid Work Policy – Four days a week in the office with Thursday as a team‑wide work‑from‑home day.
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Location:
Manchester
Job Type:
FullTime

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