Company Description Due to continued growth, we are building a pipeline of future General Managers for positions across London. We welcome expressions of interest from both internal and external candidates. Salary: £32,000K. Due to the nature of the role, own transport is essential. This adventure is all about building brighter futures together. As an essential team member, you will craft meaningful experiences developing our team and the children we care for, ensuring they enjoy fun, engaging activities in a secure and inclusive setting. As a General Manager, you will have a home base at one of our Centre’s of Excellence (CoE). You'll set high standards for excellence while delivering top-quality experiences through careful planning. You will empower your team to be the best versions of themselves and they will reflect our values. Each CoE will welcome new adventurers, providing immersive training experiences, upskilling and educating our people through coaching & mentoring while driving a culture of excellence. You’ll embody entrepreneurial skills to meet KPIs, build relationships with schools, parents, and team members, and boost profit, all while maintaining unwavering quality. Whether it's school wrap‑around care or a leisure centre camp, you'll lead diverse activities based on our 'Whole of Child' programming philosophy. As you grow in this role, you will pick up more schools & Leisure Centres to grow your portfolio in a cluster of high performing programs, highly engaged teams and unbreakable school relationships. Qualifications

You are a natural leader, with a people-first approach. You are commercially savvy and understand the importance of costs and revenue. You have bags of initiative and a can-do attitude. You have a track record of engaging high-performing teams to achieve the extraordinary. You think outside of the box and are always looking for better ways to do things. You stay cool as a cucumber in a high-pressure, fast-paced environment. You’re a big kid at heart. You are driven, perceptive, ask questions and strive to understand. You enjoy solving problems, don't get flustered easily, and manage your time effectively, handling feedback and complaints skilfully. You are people-focused, warm, honest and genuine. You get a kick out of creating unexpected experiences that make people say 'wow!'. You speak eloquently, can explain just about anything to anyone, and communicate at all levels authentically. You have a can-do approach, think on your feet, and juggle multiple priorities with ease.

Mission Accomplished…

Club & Cluster profit and revenue Club & Cluster Staff retention and engagement Unplanned & planned absence Cost control of salaries, rostered hours & club costs Club & Cluster attendance Customer Lifetime Value

What Success Looks Like

Be considerate – show you care for others and the world around us. Be passionate – love what you do and inspire others. Be trustworthy – you are role models with great responsibility. Leave a positive legacy – create brighter futures for all.

What We Offer You

The chance to build brighter futures for children. Access to 24/7 Employee Assist Programs through Health Assured. Discounted wrap-around school care and holiday club (if you have little ones). A little bit of security for your future with a workplace pension scheme. A place where you can let your personality shine. Rewards for recommending your family and friends to come and join the family. Special deals with our retail and service partners. Paid training and regular personal and professional development. A structured 4-week induction to set you up for success. Fun – it’s what big kids do. We like to be 100% human rather than corporate.

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