OverviewThis adventure is all about building brighter futures together. As a General Manager, you will have a home base at one of our Centres of Excellence (CoE) and set high standards for excellence, delivering top-quality experiences through careful planning. You will empower your team to be the best versions of themselves and reflect our values. Each CoE welcomes new adventurers, providing immersive training experiences, upskilling and educating our people through coaching and mentoring, while driving a culture of excellence. You will embody entrepreneurial skills to meet KPIs, build relationships with schools, parents, and team members, and boost profit, all while maintaining unwavering quality. Whether it’s school wrap-around care or a leisure centre camp, you’ll lead diverse activities based on our "Whole of Child" programming philosophy. As you grow in this role, you will take on more schools and leisure centres to grow your portfolio across a cluster of high-performing programs, highly engaged teams, and strong school relationships.Due to continued growth, we are building a pipeline of future General Managers for positions across London. We welcome expressions of interest from both internal and external candidates. Salary: 32,000K. Due to the nature of the role, own transport is essential.ResponsibilitiesClub & Cluster profit and revenueClub & Cluster staff retention and engagementUnplanned & planned absence managementCost control of salaries, rostered hours & club costsClub & Cluster attendanceCustomer Lifetime ValueBe accountable for achieving KPIs and delivering high-quality experiencesBuild relationships with schools, parents, and team membersLead and develop diverse teams in a fast-paced environmentCommunicate clearly and authentically at all levelsManage time effectively and respond to feedback and complaints professionallyWhat success looks likeBe Considerate - Show you care for others and the world around usBe Passionate - Love what you do and inspire othersBe Trustworthy - You are a role model with great responsibilityLeave a positive legacy - Create brighter futures for allWhat we offer youThe chance to build brighter futures for childrenAccess to 24/7 Employee Assist Programs through Health AssuredDiscounted wrap-around school care and holiday club (if you have little ones)A workplace pension scheme for securityA place where you can let your personality shineRewards for referring family and friends to join the familySpecial deals with our retail and service partnersPaid training and regular personal and professional developmentA structured 4-week induction to set you up for successFun. It\'s what big kids do. We like to be 100% human rather than corporate #J-18808-Ljbffr