Responsibilities

• Work closely with the matter team to ensure new transactions are set up optimally to meet both external client and legal requirements and internal reporting/billing requirements.
• Assistance with opening of new clients/matters and generation of matter numbers.
• Monitor the setup of clients/matters to ensure compliance with the regulations and billing/rates requirements, liaising where relevant with the Business Finance, Risk Management and Tax Teams.
• Actioning changes to clients and matters as requested by matter teams.
• Assistance with the setup of eBilling clients.
• Using the information held within the Practice Management system to assist internal clients (lawyers/secretaries) by responding to their enquiries.
• Liaising with the other New Business Intake teams to ensure a joined up and efficient process for the fee earners and PA's.
• Identify process improvements to the internal NBI Matter Management processes.
• Ad hoc project support for the NBI team globally.

Qualifications

• Educated to degree level.
• Excellent research and analytical skills.
• Good commercial awareness.
• Ability to prioritise workload.
• Excellent attention to detail and accuracy.
• Ability to work autonomously and prioritise multiple tasks simultaneously.
• Excellent verbal, written and face to face communication skills.
• Proficient knowledge of Microsoft Word and Excel.
• Ability to work well under pressure and to deadlines.

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values- Human, Bold, and Outstanding.