Matter Management Analyst – Herbert Smith Freehills Kramer

Support the management of the firm’s regulatory and commercial risks associated with New Business Intake (NBI). Support the management of client and matter data through the matter lifecycle.

Key Responsibilities

• Work closely with the matter team to ensure new transactions are set up optimally to meet both external client and legal requirements and internal reporting/billing requirements.
• Assist with opening of new clients/matters and generation of matter numbers.
• Monitor the set‑up of clients/matters to ensure compliance with regulations and billing/rates requirements, liaising where relevant with Business Finance, Risk Management and Tax Teams.
• Action changes to clients and matters as requested by matter teams.
• Assist with the set‑up of eBilling clients.
• Use the information held within the Practice Management system to assist internal clients (lawyers/secretaries) by responding to their enquiries.
• Liaise with other New Business Intake teams to ensure a joined‑up and efficient process for the fee earners and PAs.
• Identify process improvements to the internal NBI matter‑management processes.
• Ad‑hoc project support for the NBI team globally.

Skills and Experience

• Educated to degree level.
• Excellent research and analytical skills.
• Ability to prioritise workload.
• Excellent attention to detail and accuracy.
• Ability to work autonomously and prioritise multiple tasks simultaneously.
• Excellent verbal, written and face‑to‑face communication skills.
• Proficient knowledge of Microsoft Word and Excel.
• Ability to work well under pressure and to deadlines.