Loyalty Manager

1 Days Old

Loyalty Manager - Retail Rate - £350 per day Inside IR35 (Total to umbrella) Duration - 12 months Location - London (Flexible) An exciting opportunity has arisen for a Loyalty Manager to join a leading UK retail brand on a 12-month contract. This is a key role within the Customer team, focused on enhancing customer loyalty, driving member growth, and delivering value through engaging and innovative initiatives. You'll be working in a collaborative, customer-centric environment with hybrid flexibility and excellent benefits. The Role As Loyalty Manager, you will work closely with the Senior Loyalty Manager to develop and deliver loyalty propositions across both consumer and trade audiences. You'll lead loyalty campaigns, events, and reward initiatives to drive acquisition, retention and lifetime value. You'll also act as the guardian of the loyalty customer experience across all touchpoints, ensuring seamless delivery across journeys, channels, and services. Key Responsibilities: Develop and deliver the loyalty roadmap and customer propositions Create and manage initiatives to grow membership and enhance member value Lead on loyalty events, surprise & delight offers and reward mechanisms Oversee operational management of the loyalty programme in collaboration with t...
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Location:
London
Salary:
£350 - £400 per day
Category:
Management & Consultancy

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