The role has the pivotal responsibility of liaising between the sales team and operations/dispatch, ensuring all shipments are processed fully to comply to all international import & export customs requirements

Responsibilities and Duties:

* Sales order processing, progressing and prioritising – working with lead-times and shortages

* Courier management – quotes/calculations, logistics organisation booking shipments, customs - dispatch & collection paperwork for imports/exports

* Verifying international commodity codes for customs duties

* Interacting with multiple carriers as well as different internal teams

* Excellent customer service, call handling (as often the first point of contact)

* Returns process/service return paperwork

* General admin tasks

* Communicate effectively with co-workers and management.

Experience and Requirements:

* Proven previous experience within an office based administration role and high level of attention to detail is essential

* Knowledge of importing & exporting globally, international shipping requirements, commodity codes are highly desirable

* Keen eye for detail.

* Team player.

Benefits:

* Healthcare

* Contributory Pension

* Life Assurance

* Sick pay

* 25 days holiday pa + bank hols

* On-site parking

* Friendly and modern, air-conditioned working environment

* Good lunch/break facilities

If...