The role has the pivotal responsibility of liaising between the sales team and operations/dispatch, ensuring all shipments are processed fully to comply to all international import & export customs requirements Responsibilities and Duties: Sales order processing, progressing and prioritising working with lead-times and shortages Courier management quotes/calculations, logistics organisation booking shipments, customs - dispatch & collection paperwork for imports/exports Verifying international commodity codes for customs duties Interacting with multiple carriers as well as different internal teams Excellent customer service, call handling (as often the first point of contact) Returns process/service return paperwork General admin tasks Communicate effectiv...