Library Branch Manager

3 Days Old

As a Branch Manager, you will be responsible for managing a team of staff ensuring that excellent customer service is delivered at all levels in your library. Making use of your communication skills, you will ensure that team members feel supported in their roles. You will provide training and development opportunities to staff while continuing to broaden your own knowledge. Our Branch Managers play an integral role in helping us achieve an inclusive and active library service partly through the planning of cultural events. This could involve organising an author talk, arranging theatre activities, or facilitating the creation of a temporary dance space. Using your networking skills to build local partnerships, you will encourage learning and support local health and wellbeing. You will also oversee day‑to‑day activity in the library, which involves dealing with property issues, ensuring health and safety policy is adhered to, and managing customer comments, compliments, and complaints. Essential Experience
Experience of managing and supporting teams through change Ability to work with peers at a management level Ability to build relationships and develop internal and external partnerships Problem solving skills and ability to take appropriate action IT skills to use library management systems and resilience to support a broad range of customer queries
Surrey County Council is undergoing Local Government Reorganisation, moving from a two‑tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1 April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Job Offer and Benefits
The starting salary for this role is 25,539.17 per annum for a 30‑hour week (two‑week rota basis). The full‑time equivalent salary is 30,647 per annum. 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part‑time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents.
We encourage you to submit a cover letter answering the following questions as part of your application: 1. What are your motivations for applying? 2. Name three things you would do to attract more people to our libraries, demonstrating how they align with our Surrey Way framework. 3. What qualities, experiences, and leadership approaches would make you an exceptional Library Manager? 4. Library Managers have to prioritise competing demands on a daily basis. Outline what experience would you bring to support you with this. Please note that there are no staff parking facilities at libraries in Surrey, however there are pay and display car parks close to most locations. If you are using public transport, please check available options and consider your travel costs and arrangements. If you have any questions concerning the role, flexible working requests, transferable skills, or barriers to employment, please contact us. #J-18808-Ljbffr
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Location:
Knaphill
Job Type:
FullTime

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