Key Account Manager

2 Days Old

We are partnered with an innovative and design lead manufacturer of Games, Gifts and Puzzle

We are looking for a talented and motivated Key Account Manager to join the successful team. Based in Twickenham office, the ideal candidate will have a background in FMCG and a proven track record in building and developing buyer relationships and delivering bespoke product ranges. You will need to enjoy a fast-paced environment, bringing teams together to deliver commercial product ranges through collaborative working.

Skills and Experience:

– Proven experience in an account management role within consumer products, retail, or a product-led environment.

– Must have experience working with buyers at leading key accounts, ideally within the FMCG space.

– Experience with private label / bespoke sales.

– Strong commercial acumen with a track record of driving profitable growth.

– Confident managing complex accounts, long sales cycles, and cross-functional stakeholders.

– Highly organised with excellent attention to detail and critical path management skills.

– Strong communicator, comfortable leading meetings and influencing both internal and external partners.

– Proactive, solutions-focused, and comfortable making decisions in a fast-moving environment.

Key Account Management & Retention

– Build and maintain strong relationships with buyers, delivering outstanding service throughout the order lifecycle.

– Develop a deep understanding of customer needs, competitor activity, and market dynamics.

– Act as the main point of contact for allocated accounts, ensuring a proactive and solutions-led approach.

Commercial Performance & Profitability

– Own account profitability, negotiating costs internally and externally to meet agreed margin targets.

– Maintain a commercial mindset when assessing new opportunities, product ranges, and category expansion.

Sales Analysis & Forecasting

– Present seasonal performance reviews covering sales, pricing, and product performance.

– Use data and insight to inform future ranges and seasonal planning.

– Adjust forecasts throughout the season, contributing to monthly and quarterly sales reviews.

Customer Presentations & Meetings

– Lead customer meetings independently, confidently presenting brand positioning, product ranges, and USPs.

– Deliver compelling product presentations to maximise sales and strengthen long-term partnerships.

Project & Critical Path Management

– Act as the central link between sales, product development, design, logistics, and production teams.

– Own critical path management for accounts, ensuring key milestones and deadlines are met.

– Manage customer purchase orders, ensuring alignment with agreed pricing, quantities, timelines, and specifications.

– Oversee product sign-off at all stages, from concept through to production, ensuring quality and commercial viability
Apply
Location:
Twickenham
Salary:
£40,000 - £50,000 /annum
Job Type:
PartTime
Category:
Sales

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