Customer Services Technician (Joiner) Location: North East Salary: £32,000£34,000 + Bonus Benefits: Company Van, 25 Days Holiday, Pension, Healthcare Employer: 5-Star Housebuilder Are you a skilled tradesperson with a passion for quality and customer care? Our clienta leading 5-star rated national housebuilderis seeking a Customer Services Technician to join their dedicated team in the North East . This is an excellent opportunity for a time-served joiner or multi-skilled tradesperson looking to move into a rewarding, customer-focused role. The Role As a Customer Services Technician, youll be the face of the company, carrying out repairs and remedial works in occupied new-build homes . Youll be responsible for: Diagnosing and completing a variety of aftercare repairs (primarily joinery)

Delivering high-quality workmanship with minimal disruption to residents

Communicating clearly and professionally with homeowners

Representing the company with empathy, professionalism, and pride

Requirements Proven background in joinery or a related trade

Excellent customer service and communication skills

Problem-solving mindset and attention to detail

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