Internal Account Manager

42 Days Old

Internal Account Manager | Permanent | Telford | £26,000-£28,000pa + Bonus
Are you a detail-oriented professional with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy building strong client relationships?
We are currently seeking an organised, proactive, and customer-focused Internal Account Manager to join a dynamic internal sales team. In this key role, you will serve as the primary point of contact for a portfolio of accounts, ensuring the seamless delivery of products and services while supporting commercial growth initiatives.
Key Responsibilities:
* Develop and maintain strong relationships with customers, understanding their needs and ensuring high levels of satisfaction
* Process and manage customer orders from entry through to delivery, maintaining accuracy and timeliness
* Communicate proactively with customers regarding order status, shipping details, and any potential issues
* Liaise with internal departments to ensure smooth execution of customer requirements
* Handle customer enquiries and complaints with professionalism and a solutions-focused approach
* Maintain internal systems and ensure up-to-date, accurate data
* Support external account managers with onboarding new clients and preparing for account reviews
* Participate in customer-focused projects and initiatives to enhance service and operational performance ...
Apply
Location:
Telford
Salary:
£26,000 - £28,000 /annum
Category:
Management & Consultancy

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