Import Air Freight Operator Permanent Bradford Competitive salary £28,000 - £33,000 dependent on experience + bonus & benefits

A highly regarded, Bradford-based freight forwarding and logistics specialist is looking to recruit an Import Air Freight Operator to join its busy operations team. With a strong reputation across the logistics sector, this business offers a fast-paced, customer-focused environment where operational excellence is key to continued success.

This is a pivotal role within the air freight division, supporting the smooth and profitable movement of import shipments globally. You’ll play a key part in delivering outstanding service to clients while ensuring all shipments are managed efficiently, compliantly and in line with company standards.

Working closely with the Import Air Freight Manager and wider team, you’ll be responsible for managing shipments from quotation through to final delivery, maintaining strong relationships with customers, carriers and international partners.

Key responsibilities will include:

* Managing import air freight shipments from initial quotation through to completion

* Responding to client and agent quotation requests, sourcing competitive rates and preparing accurate quotes

* Liaising with global partners, airlines and suppliers to arrange shipments and secure the best service levels

* Maintaining regular communication with customers, providing updates and ensuring expectations are met

* Processing pre-alerts and entering shipment data into the transport management system

* Preparing key documentation including arrival notices and invoices

* Supporting customs clearance processes, ensuring all documentation is accurate and compliant

* Coordinating cargo release, ensuring correct documentation and payment terms are met

* Checking and approving supplier invoices in line with agreed rates

* Investigating and resolving any operational or cost discrepancies, escalating where necessary

About you:

You will have previous experience within air freight imports or a similar freight forwarding role, with a strong understanding of end-to-end shipment processes. You’ll be organised, proactive and confident managing multiple shipments in a fast-paced environment.

Strong communication and negotiation skills are essential, along with the ability to build effective relationships with customers, suppliers and colleagues. A high level of attention to detail and a commitment to delivering excellent customer service is key.

You’ll be a team player with a flexible approach, willing to support wider business operations when required and contribute to continuous improvement and business growth.

What’s on offer:

* Competitive salary with bonus potential

* Monday to Friday working hours (09:00 – 17:30)

* 25 days holiday + bank holidays + access to christmas rota

* After 3 years service private health & death in service cover

* After 3 years increased company pension contribution to 5%

* Training and development within freight forwarding and systems

* Supportive team environment within a well-established logistics business

* Opportunities to broaden experience across departments

This is an excellent opportunity to join a respected freight forwarding business in Bradford, offering a varied and hands-on operations role with real responsibility and the chance to build long-term career progression within the logistics sector.

Apply online or to find out more, get in touch with Michaela at Cubed Talent on (phone number removed)