IM Apps Market Engagement Lead

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Job Description

Job Title: Instant Messaging Apps Market Engagement Lead

Location: London (hybrid)

Contract: dec 26



Job Description:

Key responsibilities:

• Work as a POC for market engagement – requirement analysis, requirement documentation, relevant ticketing, market communication, etc

• Work collaboratively with the market and Product Team to document and ensure the consistency of user experience on instant messaging across platforms and systems

• Define, prepare and review test scenarios & content templates that reflect business requirements

• Own activation of IM Apps capabilities and coordinate UVT with relevant market

• Extend stakeholder awareness and knowledge about IM by providing them with toolboxes, dashboards and organizing info sessions covering IM capabilities, best practices and guidelines.

• Own and prepare knowledge sharing documentations / presentations, etc

• Ensure business units are achieving business value from global instant messaging solutions

• Gather learnings and insights from markets

• Support markets with the development of business cases for IM programs and capabilities

• Blend commerce/marketing opportunities appropriately & seamlessly into instant messaging journeys

Team: No direct team management responsibilities


Qualifications:

• Bachelor degree in relevant subject (Business Management, Digital Marketing)

• Have a proven track record of delivering projects on Social Media/Instant messaging platforms

• Strong documentation and project management skills

• Must have good people skills and the ability to interact and communicate effectively, orally and in writing, across all levels

• Experience with digital environment and related regulatory aspects (e.g. Instant messaging in particular)

• Experience working successfully in a global, multicultural organization

• Collaborative in nature: a team player who is experienced in developing very strong relationships with internal and external stakeholders, and can successfully work independently

• Proven ability to work effectively across functions

• Proven ability to build a strong partnership and trust with partners and management within an organization

• Strong organization skills

• Fluent written and spoken English

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Location:
London
Job Type:
FullTime
Category:
Business

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