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HR Operations Manager at Natural Baby Shower Ltd

About Us

Natural Baby Shower has been a trusted voice in the nursery industry for over 18 years. As a leading, innovative e-commerce brand, we’re passionate about supporting families with thoughtfully curated products, outstanding service, and a strong commitment to sustainability.

Our values of CARE shape everything we do:

• Collaborate - We work closely with our team, partners, and customers to create a meaningful impact
• Aspire - We constantly raise the bar, from the brands we stock to the way we show up for our community
• Respect - We lead with kindness, honesty, and integrity towards people and the planet
• Evolve - We’re always learning, growing, and adapting to meet the needs of modern parents

We believe that parenting choices should benefit both families and the planet, and we’re on a mission to make a meaningful impact through our product range, services, culture, and team.

Role Overview

We are seeking an experienced and personable HR Business Partner to join our team. This pivotal role covers the full employee lifecycle and HR operations, while also supporting day-to-day office operations and providing strategic input to the leadership team.

As a trusted advisor to managers, you’ll guide recruitment, employee relations, performance management, and help foster a positive workplace culture. You’ll also ensure we meet compliance standards, contribute to health and safety practices, and help develop and support our people strategy as we grow.

Key Responsibilities

HR Operations

• Manage end-to-end recruitment and onboarding processes
• Support employee relations and performance management
• Maintain HR systems and ensure compliance with employment law and internal policies
• Liaise with payroll to ensure accurate processing
• Maintain and update employee records and company policies
• Advise on and promote best practices in health and safety
• Provide day-to-day HR guidance to managers and team leads
• Coach and support line managers on handling HR matters
• Lead performance review processes and implement development plans
• Act as a culture champion, supporting team engagement and wellbeing initiatives

Strategic Involvement

• Contribute to workforce planning and hiring strategies
• Collaborate with the Senior Leadership Team to align HR practices with business goals
• Drive culture-building projects and assist with internal communications
• Provide ad hoc administrative support to the founders
• Manage occasional projects, scheduling, and general business admin

What We're Looking For

• Proven experience in HR operations with a generalist or business partner background
• Strong knowledge of employment law and HR best practices
• Understanding of health and safety principles in the workplace
• Excellent communication and interpersonal skills
• A calm, confidential, and professional approach to handling sensitive matters
• Ability to manage multiple priorities and adapt in a fast-paced environment
• Organised, proactive, and digitally literate
• Comfortable working independently and collaboratively

What We Offer You

• A meaningful part-time role within a purpose-led, values-driven company
• Flexible hybrid working arrangements (based in Bracknell, with 1 day per week remote)
• A supportive, passionate, and collaborative team culture
• 33 days holiday
• Maternity/paternity benefits
• Employee discounts on our beautiful product range
• Opportunities for learning and development

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Retail

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