Speedy are the UKs leading hire provider, offering one of the widest ranges of tools, specialist equipment, plant, and support services everything you need for every job.

Location: Cambridge

Please ensure you read the below overview and requirements for this employment opportunity completely.
Working hours: 07:30 17:00 (42 hours per week)

Based in the depot, our Hire Desk Controller plays a key role at the heart of our operations. Youll be right on the front line of sales and customer service, building strong relationships and making a real difference to our customers experience. From taking enquiries to arranging delivery and collection, youll coordinate the entire hire process, working closely with teams across the depot to ensure everything runs smoothly.

What youll be doing day to day:
Youll be mainly desk-based, collaborating with colleagues across departments. Youll regularly liaise with stock teams, drivers, and engineers to make sure customers get the equipment they need, when they need it with minimal delays and maximum satisfaction.

What were looking for:
Were looking for someone whos organised, proactive, and enjoys working with people. To succeed in this role, youll need:

• Strong organisational skills
• Excellent communication skills (both verbal and written)
• Adaptability and a flexible approach
• A genuine willingness to learn and develop
• A full driving licence
• Previous experience in the hire industry or a similar sales/operations role (desirable)
• A team-focused mindset, supporting our ESG Strategy Decade to Deliver

What you can expect from us:
Well give you all the support you need to thrive. From day one, youll benefit from on-the-job training, plus access to dedicated product and system training teams. Were passionate about helping our people grow, with tailored development programmes and real opportunities for progression many of our colleagues have advanced their careers within Speedy.

Were also proud of our industry-leading Work Life Balance initiative, putting our people first by reducing core hours and offering more flexible ways of working. Were happy to discuss options like hybrid working, flexible start/finish times, shorter days, term-time hours, and job sharing.

What we offer:

• 26 days holiday (plus bank holidays)
• Life assurance
• Pension scheme
• Canteen facilities
• 95% discount across the Speedy brand
• Training, development, and career progression opportunities
• Voluntary Health Cash Plan
• My Staff Shop discounts across a wide range of retailers
• Green Commute Initiative cycle to work scheme
• PAM Employee Assistance Programme (EAP) free, confidential support for wellbeing, legal, and financial matters

We also offer a Career Line of Sight, giving you a clear understanding of how you can grow and progress within the Speedy Group.

Additional information:
We may close this vacancy early if we receive a high number of applications, so wed encourage you to apply as soon as possible.

Some roles may require DBS, credit, or security checks. Speedy is an equal opportunity employer we celebrate diversity and are committed to creating an inclusive environment where everyone can do their best work. xbpsjku

Learn more about our ESG governance here:
applicants must have the right to work in the UK at the start of employment.